SHIPPING POLICY

YY2U PROFESSIONAL TRADING partners with couriers like Poslaju for shipping of your order. Shipping fee of your order will be displayed to you on our website.

Shipping Rates RM10 shipping fees to Malaysia area.

DELIVERY TIME

Please allow up to 3-5 working days (not including weekend or public holiday) for your parcels to be packed and delivered as we will be ensuring that the package is safe for delivery.

RETURN OR REFUND POLICY

We are committed to providing quality products to our customers. If you need to return/exchange your product, please review the information below.

Customers may return/exchange the items within 3 days in the following cases:

1) Different from the product upon ordering

2) Near expiry (within 3 months)

3) Damaged products

Terms for returns and exchanges:

– Item must be in its original purchase condition – packaging must be unopened, unused, unmarked and not defaced in any manner.

– Shipping costs associated with the return of the product will not be covered by YY2U PROFESSIONAL TRADING.

Please send back the affected Product(s) to our business address:-

YY2U PROFESSIONAL TRADING

02-25 Blok G,

Jalan Pasir Pelangi, 

80100 Iskandar, Johor.

If you have any refund and return queries please contact our friendly customer service team on support@yy2u.com. We will always do our best to accommodate your concern as efficiently as possible.